To protect the personal information of the information subject (customer) and to ensure that the grievances related to it are handled quickly and smoothly pursuant to Article 30 of the Personal Information Protection Act, TUBLOCK establishes and discloses the following privacy policy.
1. Purpose of processing personal information
TUBLOCK processes personal information for the following purposes and does not use it for any purpose other than the following purposes.
- Confirmation of the customer's intention to join, identification/certification of the customer according to the provision of the customer service, maintenance/management of membership, payment of amounts according to the supply of goods or services, supply/delivery of goods or services, etc.
2. Period of processing and retention of personal information
① TUBLOCK processes/retains personal information within the period of personal information retention/use agreed upon when collecting personal information from the information subject or within the period of personal information retention/use in accordance with laws and regulations.
② Specific personal information processing and retention periods are as follows.
- Customer subscription and management: Until service contract or membership cancellation: Provided, That if the bond/debt relationship remains, the relevant bond/debt relationship is settled.
- Supply record of contract, withdrawal of subscription, payment, goods, etc. in e-commerce: Five years
3. Provision of personal information to third parties
TUBLOCK does not provide personal information to third parties except in cases falling under Article 17 of the Personal Information Protection Act, such as separate consent of the information subject and special provisions of the law.
4. Entrustment of personal information processing
① TUBLOCK entrusts the following personal information processing services to facilitate smooth delivery.
- Entrusted person (trustee): Lotte Global Logistics Co., Ltd.
- Contents of entrusted business: Provision of delivery information necessary for product delivery
② When entering into a entrustment contract, TUBLOCK states in the document matters concerning the prohibition of personal information processing, restriction of re-entrustment, management/supervision of the trustee, and responsibility for the trustee, other than the purpose of performing the entrusted business, and supervises whether the trustee handles personal information safely.
5. Rights/obligations of the information subject and legal representative and method of exercising
The information subject can exercise the rights related to the protection of personal information of the following items at any time with respect to TUBLOCK.
1. Request to view personal information
2. Request for correction if there is an error in personal information
3. Request for deletion
4. Request to stop processing
6. Personal information items processed
TUBLOCK handles the following personal information items.
- Name, date of birth, residence address, telephone number, mobile phone number, gender, e-mail address, payment information such as credit card number, bank account number, etc.
7. Destruction of personal information
① TUBLOCK destroys the personal information without delay when the personal information becomes unnecessary, such as the elapse of the personal information retention period and achievement of the purpose of processing.
② Tube Lock destroys personal information in the following ways.
- Electronic files: Delete files and format storage media such as disks
- Handwritten documents: Shred or incinerate
8. Measures to secure the safety of personal information
TUBLOCK takes the following measures to ensure the safety of personal information.
- Administrative measures: Establishing and implementing internal management plans, regular training for employees and employees
- Technical measures: Management of access rights, such as setting passwords for personal information processing systems (or computers with personal information), installation of security programs such as vaccine software, encryption of files stored in personal information
- Physical measures: Personal information stored in stored places, access control, etc.
9. Matters concerning the installation, operation and rejection of automatic personal information collection devices
① TUBLOCK uses “cookies” that store and retrieve usage information from time to time to provide personalized service to users.
② Cookies are a small amount of information sent by the server (http) used to operate the website to the user's computer browser and may be stored on the hard disk of the user's PC computer.
A. Purpose of use of cookies: It is used to provide optimized information to users by grasping visit and use patterns, popular search terms, secure access status, etc. for each service and websites visited by users.
B. Installation/operation and rejection of cookies: You can refuse to save cookies by setting options in the Tools>Internet Options>Privacy menu at the top of the web browser.
C. If you refuse to save cookies, you may have difficulty using customized services.
10. The person in charge of personal information protection
TUBLOCK is responsible for the handling of personal information, and has designated the person in charge of personal information protection as follows to handle the complaints and damage relief of the information subject related to personal information processing.
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